IMPORTANT: If you have a warranty claim, then you need to contact the manufacturer of the product and follow the guidelines set forth by them.

Note: The issuance of a Return Merchandise Authorization Number (RMA#) does not constitute a guarantee that your item(s) qualify for a refund/exchange. By requesting a RMA#, you are agreeing to follow our return/exchange policies. We strongly suggest you review these policies before requesting a RMA#, or sending any packages to us. Our policies exist to protect you as well as us, and we would like to have your experience with this process be as easy as we can make it. If you have any questions, please feel free to contact us.