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Mission Statement:
OnlineSCUBA.com will seek out and provide quality products for the best possible price without sacrificing customer service, satisfaction or credibility. Our commitment to our customers and potential customers is to provide knowledgeable service, prompt processing along with a sincere appreciation of your business.
Don't take our word for it though, listen to what our customers have to say:
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Awesome! Thanks again for the great customer service.
Sent from my iPad
-Jason-
Jason
APO, AE, Military Customer
Bill, It's done, I removed and placed a new review and thank you so much, my husband is going to work with it today so i'll know tonight if he likes it. I'm sure he will.
Thank you again to have followed up with this nicely and promptly.
Regards
Tanya
Tanya
Herna Beach, Florida, USA
The scubapro computer just arrived!
Thanks so much for the help on this one.
Gil
Gil
Grand Junction, Colorado, USA
Hi Bill, I really appreciate your decision and professionalism, this kind of attitude only strenghs our relationship and gives me confidence to continuing buying from you guys. Thanks for sending me those items. Now, with regards to the wrong items that I have, please send me the cost of those that I will have the pleasure to PayPal it back to you guys. Thanks!!
Caio
Sao Paulo, Brazil, Brazil
Thanks, My order came in today. Merry Christmas
Franky
Leicester, Ma, USA
Thanks Bill, you are the best, Merry Xmas, I told my wife as long as you guys are in business and I am still diving you will forever have my future business..and I have more to order in the future...
Larry
Tampa, Florida, USA
Thanks OnlineScuba Team & Mr. Bill, fast shipping great product Second Stage Mares Regulator. Felix
Felix
Dohar, APO, USA
I have been a customer since august 2011, I ordered a regulator and they called me to ask if I was using yolk or din, by them calling me I would had ordered the wrong equipment, thier professionalism is beyond what I ever expected, they will always have my future purchases..
lawrence stewart
Sebastian, FL, US
I am a new advanced diver and I had a chance to test the Jacket this past Saturday for my 34th dive. I am totally thrilled. This jacket is awesome. It does not even feel like you have a jacked on you. In a few seconds I figured out how it works and was able to fully enjoy the 25 meters deep dive. Thank you very much for the fast delivery. The belts are great also.
Silvia
APO, Military Customer, USA
got the BC, tried it this past weekend, love it thanks
Pierre
San Francisco, Ca, USA
thank you so much, my experience with your company has been great! You have the best selection and prices, and your customer service has made it very easy. I will always use you, and highly recommend you to everyone.
Mike
Des Moines, Iowa, USA
I ordered 2 masks for my husband, they arrived well before the estimated date ended, they are exactly what he was looking for, they have a single front window instead of two smaller ones as many other masks have. He is a commercial diver and marine harvester and rates this as his best mask. Wants to order more as our local dive store no longer carries this product.
Tonya
Boston, MA, USA
Bill, you called me on 5/5 to alert me that someone had ordered scuba gear using my debit card. You picked up on the fact that this transaction was most likely fraudulent as they had shipped it to 2 different addresses, other than my own. I checked with my bank and they had also made a purchase with Zappos.com. Fortunately, because of your kindness, both transactions were reveresed and that debit card was closed.
I've wanted to thank you again for some time. I had major emergency surgery just a couple of days after you notified me. I was hospitalized and out of work for 15 weeks. If you hadn't notified me on that day, I most likely would have had hundreds of fraudulent transactions on that card without my noticing.
I wanted you to know how grateful I am that you alerted me to this fraud.
With much appreciation,
Patty
Patty
Chicago, Illinois, USA
Online Scuba was very helpful and took care and processed my order in time! I was scheduled for a Scuba Dive that weekend and was so happy to receive my new wetsuit in time for me to dive with it! Very pleased!
Gina
Honolulu, Hawaii, USA
We had our July SCUBA Class at McAlester in the pool for the first time on Saturday 09 July 2011 this was also the first time I used the equipment I purchased from you. We have 16 students in the class and plan on doing their open water the last weekend of this month. I wanted you to know that everything worked well. I had a couple of students ask where they could purchase gear and I pointed them to your web site so hopefully you will be getting some orders from SE Oklahoma.
I have attached a picture a student took of the class. I'm the shaved headed fellow acting as the safety diver in the background.
Jimmy
McAlester, Oklahoma, USA
The item actually arrived way before estimated delivery date and I was so happy! I bought it as a gift for Father's Day and it arrived June 17 so it was perfect. It was a very pleasant surprise... a bonus to an already awesome item.
Serina
Marshfield, Wisconsin, USA
Just got my order. thank you so much for all of your help!!!! best, Eva
Eva
Palos Verdes, CA, USA
I just ordered my first product from OnlineScuba. Fair price, Painless and quick turn around. My product arrived at my house in less than 5 days which inlcuded the weekend. I'll shop here first. Our dive adventures to follow. Thanks OnlineScuba!
Larry
Oak Harbor, Washington, USA
the suit fits perfectly. the shipping was exelent and on time.. overall i would highly recomend online scuba.. thank you to all the team that participated in the process of my order
Jonathan
Aitkin, MN, USA
Dive Flag license plate in excellent condition. Exactly what I wanted. Very prompt delivery. would order from Online Scuba again!
Joanna
Denver, North Carolina, USA
Great, this is the kind of business I love, fast, direct follow up, I will keep you posted then, as to when my replacement would arrive so you could close out this open ticket.
Renegade
Boston, MA, USA
My hair is long and thick, and this cap seals everything in perfectly! I can swim my laps and keep my hair completely dry.
Mary
Santa Monica, California, USA
Thanks for the order you have great stuff and I like your website. We appriciate you shipping to Canada!!
Cheers
Joy
CAMBRIDGE, ONTARIO, CANADA
Thanks, I'm back from my dive trip, which was GREAT! The snorkel arrived during my trip, and my assistant opened the box, which is O.K. in the end, because I like the snorkel, and I'm going to keep it
Jeff
COEUR D ALENE, IDAHO, United States
I received fantastic Customer Service from this seller. The item arrived on time. After learning about a manufacturer flaw in the item, the seller worked quickly and was very responsive to my communications. Ultimately, the defect in the item was fixed quickly with courteous service.
Michael
Hendersonville, SC, USA
It took my item a week and a half just to ship. Part of this was not being informed for several days that the product I ordered was not eligible for free shipping. As far in advance as I had placed my order, I had hoped to receive it prior to going on leave. Since that's obviously not going to happen, I can only hope that I receive it at my home address before I have to return to duty.
Sorry, but I will not shop with Online Scuba again, nor can I in good conscience recommend this merchant to my friends.
OnlineScuba Says: Good point, we are working on our shipping system and while all the information through the process clearly says, "Oversized and Heavy items do not qualify for Free Shipping" in no less than three areas during the buying process all we can figure is that folks don't read it. That said, our shipping folks should have told our valued customer about shipping costs. We are working on our system to resolve both of these issues and appreciate the input.
James
Ft. Hood, TX, US
Caitlyn, I really appreciate the initiative you took on this and the good will in sending this without prior payment. Fantastic. I look forward to using the gear!
Lyndsey
NAIROBI, Kenya, Kenya
LA ESPERIENCIA FUE BUENA BIEN RESPONSABLES CON EL ENVIO SE LO RECOMIENDO A TODOS
jose vazquez
bayamon, Puerto Rico, US
greetings,I am very pleased with all products received. I see many future business transactions and my associates have inquiries as well. looking forward to seeing your newest line of merchandise soon; thank you very much.
Calvin
Currie, North Carolina, USA
Thank you so much for letting me know. Please cancel the order because it won't make it to me in time before I leave on the trip especially when shipping to Canada. It wont make it in time for the trip I was buying it for--I greatly appreciate you keeping me in-the-loop.
Paul
Kelowna, Britich Columbia, Canada
Boot liners arrived today. Thanks for advising me to change to XL, which is a good fit.
Albert
RALEIGH, NC, USA
Great shopping experience but I did not receive an email confirmation. Whats up?
Ernest
Petaluma, CA, US
Thank god you’ve got the cover plate! My LDS said they couldn’t order the cover plate unless they added it onto a bigger order that they would send off to the manufacturer, and that could take six months or more. Another dive shop didn’t want to be bothered. I contacted the manufacturer, and they don’t sell directly to the public. Thanks again for bothering, you have a new customer now!!
Brian
Peabody, Tennese, United States
The 'Body Glove' replacement wet suit worked out perfectly and I
received it the day before Christmas. I’m actually glad that they didn’t have
the 'Pinnacle' for my son and only had the size 8 in the 'Body Glove' b/c the
sizing was only slightly bigger than normal.
Gregory
Westchester, Ma, USA
wow!! thanks guys. got my order in yesterday. Sweet! That was way fast shipping. Keep up the great work.
Bernard
Boise, Idaho, USA
Thank you for your quick response to all my emails. I did receive the package. Thank you. It was a pleasure dealing with you.
Eric
Sewell, New Jersey, United States
Thank You! I've just spend a week out at Heron Island in Australia and every day I thanked you for the new wetsuit. The water was cold, but I was warm. I did receive the wetsuit in time before leaving the country, and your recommendation to go with the large size was excellent. The suit fits, and I'm wearing it! A big thanks to Online Scuba. Cheers
Joel
San Jose, California, USA
I went with your suggested Tilos Denier PVC but upgraded to the 840 instead of the 600. I guessing the 800 is thicker or stronger mesh? I went ahead and placed my order Saturday afternoon. Thanks once again Online Scuba!
Larry
Laurel, Nebraska, USA
Thanks for the great customer service!
Sandy
Princeton, Texas, USA
My Mares Dragon BCD arrived sooner than expected!!! Thanks for the great service.
Mark
Clarksville, Tennesse, United States
The seller immediately notified me, apologizing that the item i had requested was no longer available and explained there was another product very similar and gave me the option to continue with the purchase or back out of the deal. I opted for the new item and it seemed like it was at my door the next day! Great service and very easy to work with!
Richard
Carmel, Indianna, United States
The ordering experience was everything I look for when purchasing online. There was plenty of information about the product, the price was competitive, the item shipped and was delivered very quickly and there was not a single problem. Fast, easy, and efficient...great experience!!
Meghan
FRANKLIN, TN, USA
I give Bill and onlinescuba AAAA+++ for their product ,professional skills and lightning shipping,would do business any time,THANX .I HIGHLY RECOMMEND ONLINESCUBA.
Mario
Doral, Florida, USA
Caitlyn, That's wonderful news that Exceed is going to back up the product and send me a new wetsuit. Again, thank you very much. You've been very helpful and kudos to Exceed.
Mark
Topeka, Kansas, USA
These guys rock! They called with concern that the logo on the bag had been updated and they wanted to make sure it was still something I wanted. That's attention to detail and great customer se4rvice. I will order from them again!
Roy
Bay Shore, New York, USA
Great!! I am so lucky to have your help! Really appreciated. Don't forget my switches of gloves & boots. And adding the beanie. Thank you very much!
Renee
Temecula, California, USA
I wanted to thank Online Scuba for following up with my order that I thought was lost. Turns out you were right, they dropped it off with my neighbor. Thanks for help!
Nathan
Patuxent River, MD, USA
I have purchased some your gears twice this year. Last order please see below. The parcel has come quickly and diver's watch purchased was just in time by my wife's birthday. Many thanks!
Mikhail
Moscow, Russia
I love my 7mm Henderson Hyperstretch Wetsuit. Thanks to the memory of the material I can for once fit perfectly into this wetsuit. It is well worth the extra money that I spent and I love the way it fits. thanks OnlineScuba for helping me make sure I ordered the correct size the first time!!
Mike
Rockport, Indiana, USA
I have to tell you that I have been ordering from OnlineScuba for our production company for the past 3 years. I went to the site today to place an order and much to my surprise one of the cleanest, easy to use, updates site opened up. For a moment I thought I had the wrong website. Good job on the new site!!!!!!
Shaniqua
Hollywood, California, USA
Please let Bill know that I appreciate his effort in getting the watch to me as quickly as possible. It arrived on Monday and I love it!
Suzanne
Indiana, USA
I received the new DC1200 camera on Monday. Sorry for being such a bother, but I have it now and am excited to use it. This is the best camera for the price and performance, I appreciate all your efforts getting it to me after all the manufacturer delays.
Maggie
Minneapolis, Minnesota, USA
Thanks for the email. I'll order it from you asap - probably end of the week. Thanks for all your help, you've been great.
Robert
New York,, New York, USA
Thank you so much, I am glad I do not have to order from somewhere else, you all have great customer service, and I appreciate it!!!, I will be leaving in 11 days, so I am very pleased, thank you again.
Cristen
Virginia, USA
I'm so grateful that Online Scuba sold these toe rings. A few months ago, I had lost the exact same ring, which had great sentiment. I had thought there would be no way to replace it...but fortunately I was wrong!
Tierney
Washington DC
Suzann, Fantastic! Thank you very much for the prompt and efficient service. I will be a repeat customer and will inform friends and family of the deal and service I received here.
Jay
Hello, I've been meaning to write to thank you for making sure my wetsuit arrived in time for my trip. It was a perfect fit. The water was freezing, but I didn't have to know that. I stayed quite warm and had a lot of fun! Thanks for all of your help.
Molly
California
Dear Bill, Received new snorkel and mask today and they look just fine. Thanks you for seeing this thing through. Weather in Minnesota is fabulous now and summer has arrived very early this year which is why I've been so anxious to get in the warmer water. Good luck wherever you are!
Miles Canning
Hi Angel, The suit arrived today (Tuesday). It seems to fit fine. Will try out tomorrow in the lake.. Thanks again for all your help.
Mark
Lake Tahoe, CA
Dear Angel, I just wanted to let you know that I received the knife and knife wrap. Thank you so very much for taking the extra effort to send the package. Aloha
Dr. George
Honolulu, HI
Angel, You are good. I got it today and I like it. It is lighter than the one I am returning (to the other mail order company) and easier to read. Thanks for the suggestion and the on time delivery!
Amanda
Trumansburg, NJ
Thanks to your Divemaster David who helped me choose the proper equipment and answered all of my questions.
Jerry
Fort Lauderdale, Florida
I wish I knew about your store before.
Mike
Atlanta, Georgia
Finally a scuba shop that understands a new diver's information overload when it comes to gear and gear choices.
Sherry
Los Angeles, California
I will be recommending your site to my friends, thanks for all your honest appreciation for my business.
David
Phoenix, Arizona
I'd Like to thank Bill in shipping for helping me out in a jam! He went the extra distance ! It's great to see that kind of customer support! Thanx Bill !!!
Craig
Cleveland, Ohio
Thanks for your reply. Your company is providing divers with an excellent alternative to high priced dive shops where customers are considered the well from which money flows. Keep it up.
Thom
PADI MI 1244, NAUI 5036
I received my mask and snorkel today as you promised. I am very very happy with the excellent quality of the product and your fantastic service you provided by calling me and resolving the shipping problem. The fact you actually called me was amazing in itself because you never see that level of service from internet order companies. I am big time impressed. You offer great product and great service at a great price! I will most definitely order all future products from you, and I am going to tell all my friends about you with a very high recommendation to use your services and products. Thank you so much for getting my items to me in time for my vacation flight. I will put them to very good use. You guys are the best! Thanks so much!
Les
Milwaukee, Wisconsin
Thanks to Bill in Customer Service, I placed my order but had some questions since I have never Snorkeled before and he was able reccomend the right mask, snorkel fin combo to fit my needs! Since he is an Instructor he also gave some pointers on how to use my new purchase. I only hope my trip to Aruba will be so easy!
Ian
New Jersey
Thank you very much. Your customer service and assistance has been excellent. You don't see this kind of service anymore!! I will use Online Scuba again and refer all my diving friends to you. Thank you again.
Raquel
Houston, Texas
Angel, I did get the suit Friday. Looks great, fits great. I'm off to Cozumel! Thanks.
Matt
Seattle, Washington
I received my wetsuit and mask yesterday and I absolutely love it! Thank you so very much. You have no idea how much it meant to me to be able to try on my very own wetsuit and have it be exactly what I want! You definitely have a customer for life now!
Colette
Fresno, CA
I wanted to tell you of the happy ending to my dive bag saga. You may recall that I contacted you in early March because my new Armor XXL dive bag arrived with obvious manufacturing defects. You arranged for the bag to go directly back to Armor Products. Armor promptly emailed me that a replacement bag would be shipped quickly, and it was. I also received a very nice apology from Armor Products for their mistake. So, I wanted to thank you for promptly dealing with your end of the situation. All's well that ends well.
Larry
Aurora, CO
Thanks for the notice. You have been very good to do business with – great communication and response time! The box came with my antique fins which I purchased about 21 or 22 years ago for a trip to Mexico/Belize. You obviously know your stuff. Kept fins/box in a closet all this time. Bought the new gear for my wife and daughter for a trip to Mexico. Thanks again – Online scuba is a top notch operation.
Kevin
Denver, Colorado
Thanks for your diligence. I appreciate your service. I look forward to doing business with you again.
Steve
Dallas, Texas
I received my wetsuit and snorkel today. The wetsuit fits perfectly and is very comfortable. I love the colors. I am very pleased with my purchases. Thank you for all your help.
Susan
Chicago, Illinois
Thanks. I received the order today. Thanks again, your customer service has been outstanding and we are very pleased with the light and dive bag. Kudos all around!
Joni
Evergreen, Colorado
Thanks!! I leave for Catalina this Friday at 12:00 noon. I think 1 day would be better just to make sure it gets here on time. Thanks for making this happen! I need more stuff and you have earned my business, so I'll talk to you later.
Paul
Bakersfield, California
let me say that I was extremely pleased with the service I received for my last order. Although I made several errors and subsequent corrections throughout the order process, communication about revision and feedback regarding the progress of the order was more than excellent.
Bill
Oakland, New Jersey
My son would not have been able to go surfing if the wet suit we ordered didn't get to us, he had a wonderful time. Thanks you for your prompt service and honest feed back about when the product would ship.
Janet
New Jersey
Thanks Guys!!!! You guys are the best!!!! I WILL be doing business with you again.....I will also be sure to tell everyone about you as well. Thanks again!
Don
Coral Gables, Florida
Just wanted to say thank you, I received the fins today as promised and my son and I will be using them on our camping trip.
Mike
Indianapolis, Indiana
I just wanted to thank you again for your advice and effort with the Xcel wetsuits. Both mine and Catherine's fit like a glove and we had a wonderful time getting certified and diving in Belize. I wish I had talked to you earlier :)
Boris
Massachusetts
Bill - thank you, I received the package today! I appreciate your efforts.
Atossa
California
Thank you so much for the quick shipping and response time!
Robert
California
Elizabeth - Thank you for the wonderful customer service.....the kids used the shirts while on vacation in Cancun and they loved wearing them. As parents, we loved them too because the kids all avoided the sunburn and were protected from the sun, especially during that peak time. We appreciate your quick response in being able to exchange the shirts for the correct sizes so quickly so we could have them for our vacation.
Yaz
California
Thank you, I got the mask today... you guys are really efficient / the best online scuba store !!!
Rick
California
Thanks for the order! Thanks so much for spending so much time with me. Let me know when you'll be able to give me a tracking #.Best regards
James
Washington State
I just want to say that dealing with your company has been a pleasant experience. My order was shipped wrong before Christmas and they worked with me to correct the problem. It is rare to deal with an online service that truly provides good customer service.
Sean
Alabama
My son's Body Glove spring suit arrived last Friday as planned, and it fit him just fine. He was much warmer during his swimming lesson on Saturday ! Thanks for all your efforts to get the order processed for us so quickly !
Lorraine
Massachusetts
8:15am and FedEx delivered my O'Neill 3mm Explore wetsuit. It fits great, you got it to me sooner then you promised and you even got my original color choice, not the black you thought you might have to. I dearly appreciate the service, now it's off to Roatan next week with no suit worries--THANKS BUNCHES !!!!!!!!!
George
Oregon
Thank you for the information. I received the package in my hands TODAY (August 29)... There was some miscomunication with the residents of the house and the could reach the package today. I am sorry for the inonvenience and my frustration. Thank you for your work in this matter. Your custumer service was very polite. Thank you again.
Stella
Puerto Rico
I write to inform you the last box 2 of 2 that left in transit has arrived today, I was contacted by the USPS agents here in Monrovia and i recieved it. I just want to thank your company, it has been nice doing business with your company and i look forward to doing business with you againg next time.
Gbenimah
Liberia
Just wanted to let you know that I received my order this morning. You guys are great - awesome customer service! Thanks for rushing my order. I'll definitely recommend your online site to my friends!
Robin
Massachusetts
Just wanted to drop you a note to say that I recieved the wetsuit. Thanks for a great product, price and service - and just in time because Jersey is getting cold!
Greg
New Jersey
The fins arrived yesterday. They look and fit great. I'm planning on giving them a good workout during our 2 weeks in the US and British Virgin Islands, coming up next week. Thanks
Becky
Oregon
The diving helmet key chains have arrived safe and sound and they are PERFECT! Thanks for jumping through all those hoops on Friday to make this happen. Our staff loves them and we are sure our clients will, too! Thanks again for everything!
Kathryn
Westerville
Thank you for the quick answering. That's what I call a good customer service.
Olaf
Germany
Super! You're the best online Store that I've worked with in a long time! Again many thanks for your help today!
Ken
Washington
Yes, I wanted you to thank you a lot for all the attention and also the gear is awesome! Thanks again.
Jose
Mexico City
Received it on Friday. Thanks for all the great service. You guys are tops in my book. Looking forward to doing business again. All the best.
Todd
Orlando
First of all, you guys are great! I just received my Oceanic Economy Cold Water Dive Package and it exceeds expectations.
John
Virginia
Yes! The product is excellent! The ones we did have were perfect for warming us up after a dive. They kept us warm during the intense rain storms of the Bahamas while we were on the boat. Thanks again for your professionalism. Looking forward to continuing business with you.
Danyel
Arizona
I would like to thank you for superb customer service! You have made a mistake by your Company a pleasant experience! Great Job! I plan to purchase more equipment soon and you have earned my business! Thank You, HJL
John
California
HI there... Thanks so much for getting in touch so quickly. A note would have been so helpful for this situation. I am glad though that it is on its way. Your customer service is quite outstanding! Have a wonderful Christmas,
Lavonne
Canada
Excellent!!!! don't worry!!.. you provide an excellent service when decide to ship from your supplier in Maryland. I don't want to return the transaction because the problem was the delivery date, and now is not problem! Merry Christmas and Happy Holiday!
Nayed
Yugoslavia
I understand the new DVD arrived today. It loaded without a problem. Thanks for your help. Our diving is coming to an end for now though. Have to catch a plane back on Sunday. It is always difficult to leave Belize..... I try to patronize those who take care of us. I'll be checking your site as our needs arise.
Jim
Seattle
Re: Oceanic Atom 2, Sherwood Oasis Regulator Purchase. I must say that out of everyone that I have dealt with regarding purchasing new equipment you definitely were the most knowledgable and most pleasant!
Diana
Baltimore
If possible, could your company please send an updated receipt for ORDER 13707. Also, I would like to thank Jackie in customer service for all of her assistance yesterday!
Steve
Manassas, Virginia
Jackie, my masks arrived today. It only took 3 days!! Your efforts are much appreciated and your boss should be aware of your excellent attention to customer service. I would give him this email and ask for a raise!!
Dr. Mark
Doha, Qatar
I just wanted to take a moment to thank you for all your help in expediting my recent request to obtain a larger hooded vest. Without your help, I would probably be diving in very cold water this coming week without a necessary vest. Your assistance in helping me out does not go unnoticed, and you can bet I will be recommending OnLine Scuba to my friends. I have purchased from various on line vendors over the past several years and never once had anybody ever act like they cared. You guys really do aim to please.
Carl
Arizona
Jackie-Thanks again for your quick response. Truly appreicate your responsiveness-it is something I am not used to in the retail market. I will talk to you tomorrow.
Mary
Virginia
Jackie you Rock. lol ok then they fit. :) thanks for catering to my whiney lil questions. Clearly this is a testament to the Awesomeness of you, your staff there, and Online Scuba as a whole.
Stephen
SSG, INF, USA
Just recieved my new scuba gear package (smiles). Thanks for everything!!
Mary
Denver
I must say that your product range on items such as these is very good! hopefully someone in the UK will eventually do the same! Until then I am sure I will be placing a few more orders with you in the near future.
Paul
United Kingdom
I received my package today. Thank you very much for all your help with getting my order completed and arriving so fast.
Annie
Tennessee
Our son loves the rash guard and it fits well. We can't wait for him to learn to surf so that he can teach us when he returns from his trip. There will be only one problem. We live in Wisconsin. We're happy the shirt arrived in time. No need to do a thing more. Thanks again.
Heidi
Wisconsin
Received my order today. Great item, supert service, excellent communication.
Charles
Montreal, Canada
I received the 5mm neoprene socks and they are fantastic! I'm actually using them for bicycling and they are considerably better than the 2-3 mm neoprene sock I previously used. Many thanks!
Don
Maryland
I'm going on a trip very soon and I actually found the item locally. However, your website is so easy to navigate (and I'm impressed with you contacting me) that I have bookmarked it for future reference.
Tracy
California
Yes Bill... All worked out. Sitting here looking at the blue sea in Hanalei Kauai.Thanks again for the 'extra step' in customer service.
Ceila
Minnesota
Just received the replacement gloves and wanted to say 'thank you.' It is nice to have a company stand by their product and provide such prompt service. There are lots of companies out there that sell the product, but it's the customer service that makes the difference! Online Scuba will be the first place I go to when we are in need of quality scuba gear. Best regards.
Barbara
Highland, Texas
Thank you. I love the TUSA Reef Walker Shoes; I hope that they last longer than others I've bought other places.
Sheryl
San Antonio
Thank you for checking on the status of my package. Like I said the email from UPS said 8/23 but certainly glad it was moved up! I have a friend that I referred to you - yours are the only hoods I could find that had a extended area to tuck into my dive skin.
Cindy
Maryland
Thank you so much for all your efforts to get me the size of jacket that fits me. You obviously are very dedicated to your company. When in need in the future I will contact you. Again thanks for going the extra mile.
Delores
North Carolina
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