OnlineScuba is excited to introduce our new Rewards Program: We wanted to thank our loyal customers
by allowing them to receive special discounts not available to the general public. The great news is
that if you want to start reaping the benefits, you don't have to do anything! Anyone with a registered,
active account who places an order with www.onlinescuba.com will earn Rewards Points for their purchase.
These points may be redeemed any time you want for a Rewards Program Gift Certificate, which you (or
whoever you choose to give it to) can use just like a normal cash gift certificate to pay for all or
part of an order with us! Keep reading for answers to some frequently asked questions
and to see the complete program terms and conditions.
Frequently Asked Questions:
How do I join the OnlineScuba Rewards Program?
Anyone who registers for an account with www.onlinescuba.com is automatically enrolled
in the program. You do not have to do anything at all! Just place an order and start earning points today!
How do I use my Rewards Points to buy products?
You cannot directly spend your Rewards Points on products. Instead, you redeem your Rewards
Points whenever you wish for a Rewards Program Gift Certificate. You can choose how many of your Rewards Points to redeem and you will
be issued a Rewards Program Gift Certificate with a dollar value balance equivalent to the number of Rewards Points redeemed.
How do I determine what my Rewards Points are worth?
100 Rewards Points = $1.00US when redeemed for a Rewards Program Gift Certificate.
How are earned Rewards Points calculated?
The short answer is that your points are calculated on what you pay for, except for
shipping/handling and taxes. If you want a more detailed explanation (and aren't afraid of a little math), keep reading...
In order to maximize the benefits for our customers, we came up with a method that we feel is most favorable to you. The first thing
to understand is what doesn't
earn Rewards Points:
- Taxes and Shipping/Handling do not earn Rewards Points.
- Payments made using Rewards Program Gift Certificates do not earn Rewards Points.
- Cash Gift Certificates may earn Rewards Points. When you buy a gift certificate from www.onlinescuba.com,
you will be asked during checkout if you want the points for the purchase, or if you want the person who uses the gift certificate to
receive the points. If you choose to receive the points, then payments made later using that gift certificate will not award points. If
you choose instead to let the person who uses the gift certificate get the points, then you will not receive points for purchasing
the gift certificate, but the person who uses it will receive Rewards Points just as if s/he had paid with cash. Note also that you
cannot use a Rewards Program Gift Certificate to purchase a normal cash gift certificate.
Now that you understand the restrictions, we can better explain how we calculate your points. If your order only
contains point-earning payment types, then it is pretty easy: just subtract any shipping/handling/taxes from the total you paid. If you are
purchasing a gift certificate and chose for the person who uses it to get the points, then you also need to subtract that from your total
as well. The remaining amount is the number we use to calculate your points. Take that number, double it, and drop anything after the decimal
point. That's the points you earned for the order!
Things get slightly more complicated if you are paying for your order in part with a Rewards Program Gift Certificate
as well as cash. If your Rewards Program Gift Certificate has enough to cover any shipping/handling/tax charges, then you will earn points on
the amount you paid in cash. However, if your Rewards Program Gift Certificate doesn't have enough to cover shipping/handling/taxes, then you
need subtract the difference between the value of the Rewards Program Gift Certificate and the sum of shipping/handling/taxes from the total
you paid in cash. For example, let's say you have an order totalling $100.00US, of which you paid $10.00 in shipping/handling/taxes. You used
a $5.00 Rewards Program Gift Certificate and paid $95.00 in cash. In this case you would earn points on $90.00 (which would be 180 points).
We hope that you now have a better understanding of the methodology we use to calculate your points. We also hope that you will agree that the
method we have chosen is fair and the most favorable method to you, our loyal customer.
Can I return products if I paid for part of the order with a Rewards Program Gift Certificate?
Of course you can! Just remember that the maximum refund we will issue cannot exceed
the amount you paid in cash for the order (subject to our normal return/exchange policy
restrictions). We will not issue refunds for Rewards Points or Rewards Program Gift Certificate payments.
Do Rewards Points expire?
No! You can wait to redeem your points for as long as the program is active. Should we
decide to cancel the program, however, you will lose any points not redeemed.
Do Rewards Program Gift Certificates expire?
Yes, when you are issued a Rewards Program Gift Certificate it will expire 6 months
from the date of issue.
Can I still use my Rewards Program Gift Certificate if you cancel the program?
Yes, as long as it has not yet expired.